Our Warranty

OUR VEHICLE & CONVERSION
WARRANTY PROGRAM

We have four warranties. A conversion warranty and 3 vehicle warranties.
These are designed to give you the piece of mind you deserve.

Conversion Warranty

|  24 months:  $0  | 2 Years Free. Every vehicle converted vehicle we sell comes with this free of charge.

Sentinel Warranty

(Warranty details below)

|  36 months:  $0  | 3 Years Free. Every vehicle converted vehicle we sell comes with this free of charge.
|  60 months:  $1095  | 5 Years. Parts and Labour Vehicle Warranty. An extension to the warranty provided.
|  84 months:  $1995  | 7 Years. Parts and Labour Vehicle Warranty. The ultimate, the longest warranty we offer.

National Roadside Assist Australia

|  36 months:  $289  | 3 Years. Road-side Assistance (National Roadside Australia) 24 hours, 7 days a week
|  60 months:  $385  | 5 Years. Road-side Assistance (National Roadside Australia) 24 hours, 7 days a week

Vehicle Warranty

Vehicle Warranty

The Conversion Warranty

The conversion warranty is for 24 months. The longest in the business, and it covers all aspects of the conversion. Most problems with these vehicles in the future, will relate to the conversion. The vehicles themselves are heavy duty commercial vehicles. The components are not particularly subject to failure. It is important that you have a top conversion and a conversion warranty to match it. The conversions are undertaken in a ISO9001 certified facility. A Internationally recognised Standard of this quality. We believe these conversions are the best in the business.  The conversion warranty is the most important warranty of all.

More info on parts and labour warranty program

The Warranty is designed to provide a similar levels of cover as your vehicle’s manufacturer. In the event of a mechanical failure*, the  Warranty covers parts and labour. This is for an unlimited number of repairs on mechanical and electrical as listed in your vehicle’s manufacturer warranty book. Some exclusions do apply.  (Batteries, seals and gaskets, keyways, airbags. Satellite navigation systems, entertainment systems, paintwork. Panel or bodywork and their components made of glass. Trim and decorative components). Claims are paid up to the component monetary limit for vehicle repairs. This consistent with vehicle condition: age, and kilometres travelled.

The vehicle warranty is a  month bumper to bumper warranty. A full parts and labour mechanical and electrical warranty for an unlimited number of repairs as listed in the manufacturer’s warranty book. It is fully transferable should you sell your vehicle, and offers breakdown accommodation and car hire assistance. Backed by a full Australia wide repair network.

What happens if I need to claim?

If your vehicle breaks down, please call the warranty administrator (National Warranty Company) prior to arranging any repair work to the vehicle. A member of the NWC claims team will promptly assess your claim. After this, they will direct you to the nearest approved repairer wherever you are in Australia. Authorised claims get paid direct to the repairer so you won’t have to wait for reimbursement. This saves time and reduces your out-of-pocket expenses. Always remember regular servicing and maintenance needs to be carried out by a licensed mechanic to maintain the warranty. on your vehicle in accordance with the Sentinel Warranty servicing requirements as outlined in the terms and conditions for your chosen warranty.

Claims that competitors make about warranties

They claim they have a better warranty, it covers more things. Well that’s a load of rubbish, our warranty covers all things that a manufacturer’s warranty would normally cover.  This is a “bumper to bumper” warranty. It doesn’t get any better than that. And if the standard free warranty isn’t enough, you can extend it.  A seven years warranty, that’s serious piece of mind!

One competitor claims their warranty is better. They administer the warranty themselves. In other words, they self-insure and do the repair work themselves. That’s fine if you live near their operation and don’t travel much. Or they propose that one of their franchised dealers will take care of any problem you might have. With twenty or thirty dealers spread across Australia, that’s poor coverage. As compared to our warranty program with around 1,000 repair centres Australia wide. You may be 300+ kilometres away from one of their franchised dealers. What happens if the vehicle doesn’t start? Who has your back then? Something to think about.

Don’t get caught up in sales talk. We offer great vehicles with fantastic conversions considered B&B, (best in business). With a solid warranty program, the best vehicles, accessories items and great prices. You wont need to go anywhere else.

 

CONTACT US NOW TO DISCUSS YOUR REQUIREMENTS, WE ARE HERE TO ASSIST YOU.

 

Office: 07 5665 7546
Peter: 0411 767 974
Catherine: 0466 612 987
Trey: 0408 060 561

Email: info@americancarcomp