Last updated: 20/11/2025

At American Car Company, we are committed to providing quality automotive products and exceptional customer service. This policy explains how returns, exchanges, refunds, and warranty claims are handled for purchases made through American Car Company Pty Ltd.

Before sending any item back to us, customers must contact our support team to discuss to have the return preapproval for accept from warehouse. Returned items must be packaged securely to prevent damage during transit. Customers should include their name, contact details, order number, and a brief explanation of the reason for return. Items returned without prior authorisation may experience delays or may be refused.

Contact Us

For assistance with returns,

Website: Click Here

Office: 07 5665 7546

Peter: 0411 767 974

Catherine: 0466 612 987

Email: info@americancarcompany.com.au